80HQTR18C0029

HITSS III PLACE OF PERF: NASA HQ THE SPECIFIC SUPPORT SERVICES REQUIRED UNDER THIS CONTRACT INCLUDE: PLANNING AND MANAGEMENT OF INFORMATION SYSTEMS, TECHNICAL SOLUTIONS&CAPABILITIES; CLOUD SERVICES; APPLICATION, WEB, BUSINESS, DATA, AND TECHNICAL ARCHITECTURE SERVICES; LIFECYCLE MANAGEMENT OF TECHNICAL AND IT PROCESS IMPLEMENTATION; SYSTEMS ENGINEERING AND INTEGRATION SERVICES; SUPPLY CHAIN RISK MANAGEMENT; CONTINUITY OF OPERATIONS (COOP); OPERATION OF THE NASA HQ DATA CENTER; ITIL SERVICES STRATEGY, DEFINITION, DESIGN, AND STANDARDS; ITIL SERVICE MANAGEMENT; ITIL SERVICE MANAGEMENT AND OPERATIONS; ITIL CONTINUOUS IMPROVEMENT; IT AND INFORMATION SECURITY; TECHNOLOGY INNOVATION AND INFUSION; EMERGING TECHNOLOGY; IT PORTFOLIO MANAGEMENT; ASSET MANAGEMENT; PROJECT MANAGEMENT AND INTEGRATION SERVICES; CUSTOMER SERVICE AND HELP DESK; KNOWLEDGE MANAGEMENT; IT TRAINING; AND SUPPORT FOR APPROVED NASA DESKTOPS, LAPTOPS, INTEGRATION OF HQ SERVICES INTO THE AGENCY-WIDE ACTIVE DIRECTORY, E-MAIL AND CALENDARING FUNCTIONALITY.